Refund Policy
Last updated: January 1, 2024
At Billsinvoice, we strive to ensure our customers are satisfied with our services. If you are not entirely happy with your purchase, we're here to help.
Refund Eligibility
You may be eligible for a refund if:
- You request a refund within 7 days of your initial purchase or subscription renewal.
- The service has not been significantly used during the period for which the refund is requested.
- There is a technical issue that we are unable to resolve within a reasonable timeframe.
Non-Refundable Items
We do not offer refunds in the following cases:
- Usage beyond the trial period or significant generation of invoices.
- Requests made after the 7-day eligibility period.
- Accounts terminated due to violations of our Terms of Service.
How to Request a Refund
To request a refund, please contact our support team at support@billsinvoice.com with your order details and reason for the request. We will review your request and notify you of the approval or rejection of your refund within 5 business days.
Processing Refunds
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your card issuer's policies.
Changes to This Policy
We reserve the right to modify this refund policy at any time. Any changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have any questions about our Refund Policy, please contact us at:
Email: support@billsinvoice.com
Address: 123 Business Street, Suite 100, Business City, BC 12345